Privacy policy
Last updated: October 2024
1. Overview
This Privacy Policy explains how One Way Pest Exterminators collects, uses, and protects your personal information when you visit our website, request an inspection or quote, or interact with our pest management services. We respect your privacy and are committed to safeguarding your personal data.
2. Information We Collect
When you request an estimate, schedule an appointment, or contact us through our website, we may collect:
- Full name and contact details
- Phone number and email address
- Property address, city, and zip code
- Specific pest issues, property type, and requested service details
3. How We Use Your Information
We use the information collected to deliver responsive and professional extermination services, including:
- Scheduling, confirming, and managing on-site service appointments
- Sending appointment reminders, arrival notifications, and service updates
- Responding to inquiries, questions, and customer support requests
- Providing accurate quotes, inspection reports, and service follow-ups
4. SMS Communication
By providing your phone number to One Way Pest Exterminators, you consent to receive informational and transactional text messages related to appointment schedules, technician arrivals, and service updates. Consent to receive text messages is not a condition of purchase.
See our SMS Terms for details on how we use text messaging.
5. Sharing of Information
We never sell, rent, or share your phone numbers or personal information with third parties for marketing purposes. Your information is only shared with trusted service providers as strictly necessary to operate our business and deliver pest control services to your property.
6. Cookies & Analytics
Our website may use standard cookies and analytics tools to understand visitor interactions, track page visits, and continuously improve site speed and usability. You may choose to disable cookies through your browser settings, though some website features may function with limited performance.
7. Your Rights & Choices
You may contact us at any time to request access to, correction of, or deletion of your personal information stored in our records. If you receive SMS text messages from us, you can opt out at any time by replying STOP to any message.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our operational procedures or legal requirements. Any modifications will be posted directly on this page with a revised effective date.
9. Contact Information
One Way Pest Exterminators
One Way Pest Exterminators provides licensed residential, commercial, and multi-family pest management across Orange County, Los Angeles County, and the Inland Empire.